Privacy Policy

Last Updated: May 2026

Introduction

BookMeAfrica Pty Ltd (“BookMeAfrica”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, communicate with us, request a quote, make a booking, or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Who We Are

BookMeAfrica Pty Ltd is an Australian-based travel planning and safari booking company specializing in tailor-made African safari experiences and travel services and catering to worldwide audience. 

For privacy-related inquiries, please contact us using our contact forms

Website: www.bookmeafrica.com

Information We Collect

We may collect the following types of personal information:

Personal Information

• Full name
• Email address
• Phone number
• Postal address
• Country of residence
• Emergency contact information

Travel Information

• Travel dates
• Flight details
• Passport information (where required)
• Visa information
• Nationality
• Accommodation preferences
• Dietary requirements
• Mobility or accessibility requirements

Booking Information

• Safari preferences
• Guest names
• Special requests
• Travel history related to your booking

Payment Information

Payments may be processed through secure third-party payment providers.

BookMeAfrica does not store complete credit card information on its servers.

Website Information

When visiting our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Referral sources
• Website usage statistics

How We Collect Information

We collect information when you:

• Complete a contact form
• Request a quote
• Make a booking
• Subscribe to our newsletter
• Contact us by email, phone, WhatsApp, or social media
• Participate in surveys or promotions
• Browse our website

How We Use Your Information

We may use your information to:

• Prepare safari proposals and quotations
• Process bookings
• Arrange travel services
• Communicate regarding your itinerary
• Respond to inquiries
• Provide customer support
• Send booking confirmations
• Improve our services
• Conduct internal business analysis
• Meet legal and regulatory obligations
• Prevent fraud and unauthorized transactions

Sharing Information With Suppliers

To provide travel services, we may share relevant information with trusted third-party suppliers including:

• Safari operators
• Lodges and camps
• Hotels
• Airlines
• Transfer providers
• Activity operators
• Government authorities where required

Information shared will be limited to what is necessary to facilitate your travel arrangements.

International Data Transfers

As part of arranging travel services, your personal information may be transferred to suppliers located outside Australia, including but not limited to:

• Tanzania
• Kenya
• South Africa
• Other destinations included in your itinerary

By making a booking, you consent to these international transfers where necessary to provide requested services.

Marketing Communications

We may occasionally send:

• Travel inspiration
• Special offers
• New safari experiences
• Company updates

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link or contacting us directly.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
• Analyze visitor behavior
• Enhance user experience
• Measure marketing effectiveness

You may disable cookies through your browser settings, although certain website features may not function correctly.

Data Security

We take reasonable measures to protect personal information from:

• Unauthorized access
• Disclosure
• Alteration
• Loss
• Misuse

These measures include:

• Secure website technologies
• Password-protected systems
• Restricted access to customer information
• Secure third-party service providers

However, no online transmission or storage system can be guaranteed to be completely secure.

Retention of Information

We retain personal information only for as long as necessary to:

• Fulfill booking obligations
• Provide customer service
• Comply with legal requirements
• Resolve disputes
• Maintain business records

When information is no longer required, it will be securely deleted or anonymized where practical.

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of information
• Withdraw consent for marketing communications
• Request details regarding how your information is used

Requests should be submitted in writing to BookMeAfrica.

Children’s Privacy

Our services are not directed toward children under 18 years of age.

Where travel arrangements include minors, information will only be collected from parents, guardians, or authorized representatives.

Third-Party Websites

Our website may contain links to third-party websites.

BookMeAfrica is not responsible for the privacy practices, content, or security of external websites.

Visitors should review the privacy policies of those websites independently.

Legal Disclosure

We may disclose personal information where required:

• By law
• By court order
• By government authority
• To protect our legal rights
• To investigate fraud or unlawful activity

Changes to This Policy

We may update this Privacy Policy periodically.

Updated versions will be posted on this page and become effective immediately upon publication.

Continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

BookMeAfrica Pty Ltd

Website: www.bookmeafrica.com

We are committed to protecting your privacy and ensuring your personal information is handled responsibly and securely.